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글로벌 포지션7-8년 경력, (컴퓨터 사이언스, 디지털 테크놀로지, 소프트웨어 엔지니어링 백그라운드)Job Purpose:The Sr. scrum master is a part of a product delivery team (Social Innovation & ABO Storefront) for a specific product group (Social Community & Commerce). This role in the Social Innovation & ABO Storefront works with a high level of autonomy and discretion in the best end to end experience design by collaborating multiple different product teams (Order, Product, Social etc.) & groups (ABO Success & Sales, Customer Engagement & Digital Marketing). The Sr. scrum master guides and coach teams in the use of Amway Agile Workflow model. In order to do so effectively, they take ownership and accountability for establishing agile values, methods, principles, and practices for delivery of products. The Sr. scrum master ensures teams achieve high level of scrum maturity through application of scrum theory, practice, and guidelines. Key responsibilities include supporting,
- Foster collaboration and facilitate team events (Daily standups, backlog refinement, sprint planning, sprint review, Demo, and sprint retrospective)
- Aligning with program governance and making sure the scrum team follow the governance meeting expected quality of deliverables.
- Aligning with program roadmap and the plan with delivery schedule with sprint plans.
- Embrace and exemplify continuous improvement as a way of operation for high performing scrum team.
- Educate stakeholders about Agile/Scrum and how the team operates.
The Sr. scrum master also supports Product Manager, Product (Business System) Analyst, Development Teams and provide education where needed. Scrum mater also resolves conflicts within the teams or with other product families and promote growth mindset. Due to the global nature of responsibilities, relationships need to be established and maintained across all operating divisions and markets to ensure execution effectiveness. Develops User-centric (Customers) product experience and platforms through collaboration with cross-functional teams (product groups) within technology organization and business functions, including:
- Foster collaboration and facilitate team events (Daily standups, backlog refinement, sprint planning, sprint review, Demo, and sprint retrospective)
- Aligning with program governance and making sure the scrum team follow the governance meeting expected quality of deliverables.
- Aligning with program roadmap and the plan with delivery schedule with sprint plans.
- Embrace and exemplify continuous improvement as a way of operation for high performing scrum team.
- Educate stakeholders about Agile/Scrum and how the team operates.
- Work with all stakeholders appropriate to the product area to understand problems, key drivers for the product & experience, desired outcomes and craft a solution.
- Collaborate with the cross-functional team to ensure the product is user-centric, providing a seamless end to end customer experience while meeting business needs.
- Serve as a scrum master on the scrum team(s) prioritize with engineers on the delivery plan and to deliver a quality product launch or enhancement quickly, frequently and predictably.
- Support the product during its lifecycle, ensuring the product is performing at its peak capability through enhancements and fixes.
- Collaborate and guide markets for their localization of CORE E2E experience.
Required Knowledge, Skills, Abilities, and/or Related Experience:Understanding of Biz. Strategy & Plans
- Experience in business strategy and business engagement, or building teach. Support plan aligning with Biz. strategy & plans.
- Good understanding of business processes and practices.
- Good analytic and business modeling skills.
Communication
- Clear written and oral English language communication to larger and higher stakes audiences. Includes: writing clear emails, communicating clearly in person, writing and providing presentations.
Collaboration
- Ability to successfully facilitate collaboration within and across multiple teams, functions, departments and levels.
- Ability to develop productive working relationships with both technical and business partners.
- Ability to align with program roadmap, plans, and governance.
Technical
- Strong understanding of technology language and use of applications in business.
- Ability to use Product Management and partner function (Engineering, Design) tools to partner well across the team.
- Ability to partner with IT infra and application development tech. staffs.
Execution
- Strong organizational, planning, and time management skills with ability to prioritize multiple/competing tasks and assignments
- Attention to detail with an ability to meet tight timelines.
- Understanding of the product lifecycle, governance, etc.
- Rich working experience using agile methodologies, industry standards and best practices.
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